Services We Offer

The Virginia Water Veterinary Clinic provides a full range of services in order to give the high standard of care for your pet that you expect.

VWVC provides:

• On-Site Hospitalisation and Operating Facilities

• Dedicated Operating Theatre

• Pre-op and Diagnostic Blood Analysis

• Ultrasound Machine

• Plain and Contrast Radiography

• Electrocardiography

• Flexible Fibre Optic Endoscopy

• Dentistry

• Access to and Support of Complementary Treatment Forms

• 24 hour Emergency Cover by Veterinary Surgeons

• Weight checks

• Pet Health Care Products and Diet Foods

• Regular Puppy Parties and First Aid Courses for Pet Owners

• Treatment of Exotic Pets

• House calls

• Free Pet Collection Service available for Senior Citizens in Virginia Water

Below is an outline of the services in more detail.

Click on the headings for shortcuts to each article:

1. Emergencies

2. Vaccinations

3. De- Worming

4. Fleas

5. Routine Health  Checks

6. Neutering

7. Operating procedure

8. Pet Insurance

9. Diet

10. Dental Care

11. Home Visits

12. The Last Service

13. Payment and Fees

    
    

Emergencies
When the surgery is closed, there is always a veterinary surgeon "on call" who will deal with any emergencies.

Always telephone the usual surgery number 01344 841801.

You will hear a recorded message giving the telephone number of the duty vet. Remember to have a pen and paper ready to write down the number. We prefer to see pets at the surgery where we can provide the medical and surgical facilities required in an emergency.

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Vaccinations
Annual vaccination after an initial course  is vital for all dogs, cats and rabbits. We always combine vaccinations with a free health check. Please take this opportunity to ask any questions you might have about your pets health.

Dogs: Vaccination provides protection against Distemper, Parvovirus, Leptospirosis, Infectious Hepatitis and Parainfluenza. Additional protection against Kennel Cough  and Rabies is available.

Cats: We recommend vaccination against cat flu (Herpes and Calici viruses), Feline Infectious Enteritis and Feline Leukaemia virus. For cats living in colonies we would also advise protection against Chlamydia.
If you are planning to take your cat abroad will he/she additionally need a vaccination against Rabies.

 
Rabbits: Vaccination is now available against two fatal diseases - Myxomatosis and  Haemorrhagic Viral Disease. Both diseases can be carried by insects, so house rabbits are still at risk. We strongly recommend that all pet rabbits are vaccinated annually.

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De-Worming
Dogs and Cats are both susceptible to round and tape worms. Round worms can cause problems in humans, especially to young children, and so a good worming program is vital. We recommend worming every month, depending on your pets lifestyle,  with an all-in-one wormer or a combined flea treatment and wormer which the surgery supplies.

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Fleas
Warm summers and centrally heated winters mean that fleas are now a year round problem. Treatment can be frustrating with the wrong products. Please come and discuss your needs with us and we can recommend the most effective products for you.

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Routine Health Checks
Regular examinations of your pet are important for the early diagnosis and prevention of disease. Often these examinations are performed at the time of a pet's annual vaccination when it is then quite common for us to discover problems of which the owner is quite unaware, such as ear and mouth infections, heart conditions and even tumours . This is also an opportunity to discuss your pet's diet, weight and behaviour.

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Neutering (Spaying and Castrating)
Practice policy regarding the neutering of pets is as follows:

1. Cats: both males and females are routinely neutered at six months of age. Un-neutered males may spray urine and become territorial, seeking out other cats to fight.

2. Dogs: unspayed bitches are prone to false pregnancies, mammary cancers and pyometras (womb infections). The latter are common, may be fatal, and treatment is often a emergency ovariohysterectomy, which is not always safe when the dog is old and sick. Choosing to have your bitch spayed at an earlier date avoids such dangers. Male dogs may be castrated, when necessary, to stop unwelcome behaviour such as vagrancy, hyper-sexuality and aggression, or later in life, to control prostate problems.

There are many fallacies about neutering pets; if you have any doubts about neutering your pet, please do not hesitate to contact us.

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Operating Procedure
- Surgical procedures are carried out every morning, Monday to Friday.
- Patients are admitted between 9.00 and 10.30am and discharged, usually on the same day, between 4.00 and 7.00pm. All pets being admitted for general anaesthetic must not be fed after 7.00pm the night before.

We understand that surgery and anaesthesia on your pet can be a worrying thought. To minimise anaesthetic risk and give you peace of mind we offer the following services:

• Pre-anaesthetic blood testing to help pick up potential problems which may not be obvious on examination.

• The very latest and safest anaesthetic agents.

• Fully trained member of staff monitoring the anaesthetic, aided by state of the art vital signs monitors.

Diet
It is now recognised that diet is vital in keeping your pets fit and healthy in all stages of their lives. We endorse this by stocking various diet foods and have trained members of staff to answer any questions. We also stock a range of special Prescription diets designed to treat diseases such as diabetes and kidney disease.

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Dental Care
Pets have teeth too. At the Virginia Water Veterinary Clinic we can offer treatment for all pets, including ultrasonic scaling, polishing and endodontic treatment. Preventative health care is just as important and we offer a range of products - from toothpaste and dental  chews to diets which are designed to help keep teeth clean.

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Home Visits
We are happy to attend to your pet at home. However, more complete care is possible at the surgery, where all our facilities are to hand, and please note that an additional charge is made for home visits. This might not be covered by your insurance policy. If possible telephone the clinic before 10.30am to discuss a home visit.

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The Last Service
Losing a pet is never easy. As animal lovers and owners we know that losing a pet is like loosing a family member. Sometimes a decision has to be made to end a pet's life to prevent suffering. This is not an easy thing for anyone, but we are here to listen and offer advice at this difficult time. We can also offer a variety of cremation or burial facilities and memorials to suit your wishes.

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Payment
We discuss the treatment options with you and give you an estimate of the likely cost. If during the course of treatment it becomes obvious that the fees are likely to go above the estimate then you will be contacted. Payment is expected after your appointment or on collection of your pet following an operation. We accept cash, cheques (supported by a valid bankers card), Switch, Visa, Mastercard and Delta Cards.  Credit is not available.

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